Door Scan Manager App Support

Thank you for visiting our App support page. We understand you are probably looking for immediate assistance when visiting this page. Please see below instructional video and other important information on where you can access self-help support when using the App, and also details of our customer telephone support service, which is available 7 days a week to assist our Event Organisers.

Important App Help Support

Please enjoy this training video to get started with how to scan tickets in at your event. We know you'll be a ticket scanning genius in no time at all!

To log into the app please your Event Organiser log in and password details as supplied by your Account Manager or Customer Support. If you are having problems logging into your account please call Customer Support (7 Days) on 01617 680 580.

- When you have logged into Ticketebo's Door Scan Manager App you will notice that on every screen there is a help information icon - clicking on this icon will provide you assistance around how to use the App at your event.

If you would like to speak to someone to assist you with using the App; are having problems logging in; or need assistance to troubleshoot any issue you may be experiencing - please call our Customer Support team on 01617 680 580. Customer Support is available 7 Days a week.

From the team here at Ticketebo we hope your event is a huge success and that you thoroughly enjoy using our App to fast track the entry of your patrons.